Last updated: 4 July 2026
Quink Lab respects your privacy and is committed to protecting the personal information of students, parents, guardians and website visitors.
This Privacy Policy explains how Quink Lab collects, uses, stores and handles personal information through this website and through our coaching enquiry, application and communication processes.
Quink Lab is operated by Christopher Burrill, Mathematics Coach, ABN 61 837 870 379.
Quink Lab provides structured online senior mathematics coaching for students, with a focus on Mathematical Methods, Specialist Mathematics, exam performance, problem-solving and clear mathematical communication.
Quink Lab is Gold Coast-based and provides online coaching primarily across Queensland, and may also provide online coaching to suitable students in other Australian states or territories.
Website: www.quinklab.com.au
Email: chris@quinklab.com.au
Phone: 0409 575 590
Quink Lab may collect personal information when you visit the website, submit an enquiry, apply for coaching, communicate by email or phone, or participate in coaching services.
This may include:
Where relevant to coaching, families may voluntarily provide information about a student’s learning needs, assessment preparation, school topics, results, goals or challenges. Quink Lab only asks for information that helps us respond to enquiries, assess coaching fit, provide coaching support, or communicate appropriately with parents, guardians and students.
Some information provided by families may be sensitive information, including information about a student’s learning needs, access arrangements or medical considerations relevant to coaching, neurodevelopmental conditions, exam anxiety, access arrangements or other support considerations. Quink Lab only collects this information where it is voluntarily provided by a parent, guardian or student, and where it is relevant to understanding the student’s needs, coaching suitability, session planning or appropriate communication.
We may collect personal information when you:
We may also collect limited technical information automatically through website tools, including your browser type, device type, pages visited, approximate location, referral source and interactions with website forms or pages.
Quink Lab collects and uses personal information to:
Quink Lab’s primary website goal is to generate suitable coaching enquiries and applications. Information submitted through forms helps us understand the student’s needs, goals and suitability for the coaching program.
Quink Lab works with senior school students and their families. Where a student is under 18, personal information should generally be provided by, or with the knowledge of, a parent or guardian.
Parents or guardians may be contacted about:
Quink Lab takes care to handle student-related information respectfully and only uses it for coaching, communication and administration purposes.
When you submit a form on the Quink Lab website, the information you provide may be used to respond to your enquiry, assess coaching fit, arrange a call or follow up about coaching availability.
Please avoid submitting highly sensitive personal information through website forms unless it is necessary for the enquiry. If more detailed information is needed, Quink Lab may request it through a more appropriate communication channel.
Quink Lab coaching sessions are conducted online and may be recorded for educational, quality assurance, review and safety purposes. Where sessions are recorded, recordings are used only for coaching-related purposes, such as reviewing student thinking, improving feedback, maintaining continuity between sessions or supporting safe and professional practice.
Recordings are not published, sold or used for marketing without separate consent. Access to recordings is limited to Quink Lab and, where appropriate, the relevant parent, guardian or student. Recordings are kept only for as long as reasonably required for coaching, administration or record-keeping purposes.
The Quink Lab website may use cookies, analytics and security tools to understand website performance, improve user experience and protect the site from spam or misuse.
Depending on the systems in use at the time, these tools may include services such as:
These services may collect technical information such as IP address, device information, browser type, pages visited and form interaction data.
You can usually control or disable cookies through your browser settings. However, some website features may not work properly if cookies or scripts are disabled.
Quink Lab does not sell personal information.
We may use or disclose personal information:
Quink Lab does not upload identifiable student information, private student work, assessment materials or sensitive learning information to third-party artificial intelligence tools unless this has been discussed with, and consented to by, the relevant parent or guardian.
Service providers may include website hosting providers, email services, analytics platforms, form tools, spam-protection tools or other business systems. These providers may process or store information in countries such as Australia, the United States or other locations where their cloud infrastructure operates.
Quink Lab takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This may include:
No online system can be guaranteed to be completely secure. If you believe your information has been accessed or handled incorrectly, please contact Quink Lab as soon as possible.
If Quink Lab becomes aware of a data breach involving personal information, it will take reasonable steps to contain the breach, assess any risk of harm, and notify affected individuals or relevant authorities where required.
You may contact Quink Lab to request access to personal information we hold about you or your child, or to ask that information be corrected if it is inaccurate, incomplete or out of date.
Requests can be made by email:
Quink Lab may need to verify your identity before providing access or making changes.
Quink Lab keeps personal information only for as long as reasonably needed for coaching, administration, legal, tax, communication or business record purposes.
Information that is no longer required may be deleted, de-identified or securely archived where appropriate.
The Quink Lab website may contain links to external websites or third-party platforms. Quink Lab is not responsible for the privacy practices, content or security of external websites.
You should review the privacy policies of any external websites you visit.
Quink Lab may update this Privacy Policy from time to time to reflect changes in the website, coaching services, technology, legal requirements or business practices.
The latest version will be published on this page with an updated date.
For privacy questions, correction requests or concerns about how your information has been handled, please contact:
Quink Lab
Gold Coast-based | Online coaching across Queensland
Email: chris@quinklab.com.au
Phone: 0409 575 590
If you have a privacy concern or complaint, please contact Quink Lab using the details below. Quink Lab will review the concern and respond within a reasonable timeframe. If you are not satisfied with the response, you may be able to contact the Office of the Australian Information Commissioner.
